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Build loyalty by offering unique consumer services
- Providing pro-active maintenance, informing customers before problems occur, rather than being contacted by customers after problems have occurred.
- Providing real-time utilities consumption information, giving consumers control of their utilities’ spending and immediate usage feed-back.
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Develop new transaction-based business models and revenue streams
- Enabling complex-advanced revenue models, which can be more or less desirable, based on how much effort a business needs to invest.
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Reduce costs
- Providing remote maintenance; reducing costly site visits and pre-empting expensive breakdowns and downtime.
- Providing online connectivity without the need for costly cabling and fixed line communication costs.
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Enhance operations
- Enabling smart services, allowing companies to move from selling products to supplying managed services, thus avoiding commodity price competition.