Vodafone Egypt, the World’s no. 1 Mobile Carrier, renews its Partnership with CIB; the leading private-sector bank in Egypt
Vodafone Egypt has renewed its partnership with the Commercial International Bank (CIB) in Egypt. The leading private-sector bank in Egypt with highest market share in the banking sector, the renewal with CIB, completes Vodafones success story in the development of the banking sector.
Within the framework of this partnership, Vodafone Egypt has offered numerous services and technological solutions supporting CIB in its customer servicing, as well as safely and efficiently coping with regional and global developments that mean that the financial and banking market are continuously in need to development and updates.
Talking about the renewed agreement, Mr. Mohamed AbdAllah, Enterprise Business Unit Director for Vodafone, said, “We are pleased with this partnership, as we always seeking to offer updated solutions and services for our clients in the Egyptian business sectors. We aim to help our clients in facing the market’s challenges and changes. Our main goal as Vodafone Egypt is to satisfy our customers.”
Mr. Mohamed AbdAllah mentioned that Vodafone Egypt has offered several services for CIB Egypt’s branches, including internet connections and wireless communications to achieve the highest level of safety, privacy and speed besides serving offering services to more than 180 branches of the bank. In addition, Vodafone Egypt, has offered short messages and advertising message services that amount to more than 3 million text messages a month and that depend on Vodafone’s strong and extensive coverage network, to achieve the highest levels of privacy and safety for CIB customers’ accounts.
For his part, Mr. Zakaria Nabil, Head of Government Sales for Vodafone Egypt, said, “Vodafone Egypt has succeeded in serving more than 600 automated teller machines (ATMs), all over Egypt, in addition to serving more than 5,000 employees in CIB. We offer the best voice and internet services, to help CIB maintain customer satisfaction and achieve the highest levels of success.
Mr. Mohamed Sultan, Chief Operating Officer at CIB Egypt, added to Voadafone’s comments, saying, “This unique partnership with Vodafone Egypt, offers an innovative concept to the bank servicing sector, by providing non-traditional electronic solutions and helping effectively in attracting new categories to the banking system.” Mr. Sultan added that, in this era of mobile phones with a penetration rate of over 110% compared to that of the banking services sector, there was a bigger opportunity for growth of the banking sector and a better chance for them to increase their client base, through this strategic partnership. “The bank had its own strategic plan for digital transformation, to convert the bank transactions from their regular to electronic state. We are taking our first steps towards an economy that depends less on paper money and more on innovation that will attract people to the banking sector”.
Mr. Amr El Ganainy, Head of Corporate Relations Sector in CIB Egypt, stated that the continuity of the unique partnership with Vodafone Egypt shows the importance of banking institutions’ union with leading communication companies to provide positive results that can help widen the range of customers under the umbrella of banking services. He also added, “With the continuous development of technology, electronic banking services are an important priority for CIB Egypt. By offering a package of electronic banking solutions that satisfying our customers’ needs and offering an innovative banking model as well as focusing on the competencies, personal experiences and techniques of CIB Egypt, and in partnership with Vodafone Egypt, we can offer our customers more.”
CIB Egypt, is the top bank in the Egyptian private sector and offers a wide range of products and banking services for their customers whether individuals or companies. The bank provides many financial solutions and works with more than 500 leading companies, in Egypt. CIB Egypt has also succeeded in maintaining its position as the best commercial bank; achieving its target and earnings in Egypt for more than 40 years, thanks to the leadership of their management, high standards of transparency and distinctive training programs for their employees.