“A new approach to connect every one”
To make customer experience inclusive for all under our CARE Promise (Connectivity, Always in control, Rewarding loyalty, Easy access). Our latest customized tariff and the video call center for the deaf and hard of hearing customers has reached out to a very marginalized but unique segment for our business amongst our market and Vodafone Group. The video call experience has enabled them to seamlessly utilize Vodafone’s sign language interpreters while solving their daily problems. At the same time, we have rolled out a number of sign language and disability trainings for our employees in the retail stores.
For our deaf and hard of hearing customers they can call *1888*2# for free and you will be contacted by our customer support via video call.