Every connection tells a story , a story of progress, of people, and of purpose. For Vodafone Egypt, fiscal year 2024-2025 was a year of turning possibilities into successes, where innovation delivered meaningful impact, and technology became a bridge to inclusion. Purpose Beyond Innovation is not merely a theme. It is the foundation of every connection we enable, every service we deliver, and every partnership we build. In a fast-evolving digital landscape, both locally and globally, we believe innovation becomes transformative only when it is anchored in purpose. We empower people, safeguard the planet’s future, and reinforce the trust that anchors our role in society. This report reflects how our purpose translates into not only outcomes for millions across Egypt, but impact that lasts for generations to come.
CEO NOTE
CEO NOTE
“This year was about turning purpose into action. For Vodafone Egypt, our story goes beyond connecting people through technology; it’s about connection that makes lives better, drives inclusion, and protects our planet for the generations to come. From launching 5G connectivity and driving digital financial inclusion through Vodafone Cash, to transforming healthcare access, and matching 100% of our electricity with renewable energy, we proved that technology could do more than connect devices. Our journey was guided by our purpose core commitments that steer every decision we make: Empowering People, Protecting the Planet, and Maintaining Trust.”
— Mohamed Abdallah, Chief Executive Officer
Chief Executive Officer of Vodafone Egypt and the International Markets of Vodacom
Vodafone Egypt’s commitment to empowering people is rooted in a clear conviction that digital access is a fundamental right and a key enabler of opportunity. By expanding reliable connectivity across urban and rural communities, we help reduce gaps in education, healthcare, and economic participation. In 2025, this was advanced through continued rural network expansion and the rollout of 5G, enabling faster and more reliable access to essential digital services. This includes healthcare solutions and digital financial services such as Vodafone Cash, supporting individuals and communities to participate more fully in Egypt’s digital economy.
HERO STORIES
Strategic Partnership with the Ministry of Youth and Sports
In FY 2024-2025, Vodafone Egypt further strengthened its partnership through a strategic MoU with the Ministry of Youth and Sports. By transforming youth centers and sports facilities across the country into connectivity hubs, Vodafone built new digital bridges in regions that had long suffered from limited digital access. This strategic partnership opened new horizons, offering young people greater opportunities to learn, communicate, and participate in the digital economy. At the same time, it enhanced customer experiences, increased data usage, and strengthened network presence. Through this collaboration, Vodafone brought its vision of a digitally inclusive Egypt to life, creating real social impact while unlocking sustainable business growth.
In just 10 days, Vodafone Egypt and its community mobilized over 6 million EGP to support the people of Gaza
In just 10 days, Egyptians united for Gaza. Through Vodafone Cash, our customers donated over EGP 6 million, which Vodafone Egypt Foundation matched to double impact. All funds were directed to the Egyptian Red Crescent, delivering urgent aid. Employees volunteered to pack emergency kits, turning collective gratitude into meaningful, life-saving action. This is purpose beyond innovation, where technology becomes a channel for humanity rather than convenience.
Vodafone Egypt is pioneering a future where digital expansion and environmental responsibility advance together. Our accelerated transition to renewable energy and deployment of next-generation solar solutions demonstrate a bold, practical model for decarbonizing telecommunications at scale, supporting our goal of reaching Net Zero by 2035. Achieving 10% renewable electricity matching ahead of plan is more than an operational milestone, it is a proof that purpose-led innovation can help shape Egypt’s transition to a low-carbon, resource-efficient economy.Vodafone Egypt is pioneering a future where digital expansion and environmental responsibility advance together. Our accelerated transition to renewable energy and deployment of next-generation solar solutions demonstrate a bold, practical model for decarbonizing telecommunications at scale, supporting our goal of reaching Net Zero by 2035. Achieving 10% renewable electricity matching ahead of plan is more than an operational milestone, it is a proof that purpose-led innovation can help shape Egypt’s transition to a low-carbon, resource-efficient economy.
HERO STORY
Our Operations are powered by 100% matched renewable energy!
Achieving a well-set milestone by matching 100 percent of its electricity consumption with renewable sources by April 2025, transforming our network into one of the greenest in the country and proving that when purpose leads innovation, responsible digital growth becomes both achievable and visionary.
Trust is the cornerstone of our legacy and the lens through which we shape every connection we make and every relationship we build, both within our walls and across the communities we are privileged to serve. Our continuous investment in cybersecurity, data protection, and regulatory alignment reinforces our role as a trusted partner to millions of citizens and institutions across Egypt. This year’s global certifications, including PCI DSS v4 and a leading IT4C rating, reflect the rigor of our systems and the strength of our governance. In an era of growing digital complexity, Vodafone Egypt continues to set the benchmark for secure and ethical digital operations.
HERO STORY
Security and Integrity at the Core of Vodafone Egypt
Trust is built long before a customer ever needs it. This year, our dedication to safeguarding every connection earned national and global recognition. Vodafone Egypt achieved the rigorous PCI DSS v4 certification and secured the second-highest IT4C rating within the Vodafone Group, as assessed by Gartner. These milestones reflect our belief that protecting customers is not an action, but a principle woven into every system we design and every innovation we deliver.
Reporting Period & Frameworks
Vodafone Egypt believes that transparency builds trust, which is why since 2014 we have voluntarily reported our sustainability progress. This report continues that commitment, documenting our performance and impact throughout the 2025 fiscal year, from 1 April 2024 to 31 March 2025. To ensure a complete and accurate picture, we have also included any notable or material developments that occurred up to September 2025.
This FY 2024-2025 report marks our fourth consecutive year of voluntary reporting. This report has been prepared in accordance with the latest universal GRI Standards, the most widely used global standards for sustainability reporting, providing a common language for organisations to convey their impacts on the economy, environment, and society.
The report covers the economic, environmental, social, and governance aspects of our operations, products, and services, as well as our contribution to and alignment with the United Nations Sustainable Development Goals (SDGs), Egypt’s Vision 2030, Financial Inclusion Strategy (2022-2025), Digital Egypt Strategy, and Egypt’s National Climate Change Strategy (2050). These frameworks help contextualize our contribution based on diverse internal and external initiatives.
Assurance
Ernst & Young Inc conducted limited assurance on select ESG metrics on behalf of Vodacom Group, which encompassed Vodafone Egypt. The information relating to the scope and conclusions are in the independent limited assurance report published within Vodacom’s ESG addendum that is available on the website :