sustainability26
Built For Tomorrow
Powering What’s Next
Vodafone Egypt’s Sustainability Report
April 2025 - March 2026
Download Our Sustainability Report
Download Our Sustainability Report’s Executive Summary
CEO NOTE
"At the heart of our progress are our people."
"At the heart of our progress are our people. Their expertise and commitment to our purpose are what transform strategy into action. Each milestone we reach is grounded in a shared belief that technology should uplift lives, expand opportunities, and create lasting value for our customers and society. From delivering the widest 5G coverage in Egypt and securing the country's largest-ever spectrum acquisition, to bringing free healthcare to underserved communities through Qawafel El Noor and creating new income for rural women through Ma3aki. This year we proved that technology can do more than connect devices - it can connect people to opportunity." <br> — Mohamed Abdallah, Chief Executive Officer of Vodafone Egypt and the International Markets of Vodacom
Our Pillars
Our Mission is to Connect Everyone.
Our three purpose pillars work as one. Every connection, every innovation, and every action we take adds to a single, bigger picture of progress: for people, for the planet, and for the trust that holds it all together.
Empowering People
In line with the UN SDGs' promise of ‘leaving no one behind’, we work to close digital divides- ensuring everyone benefits from digitalization, regardless of who they are or where they live.
Closing the Digital Divide
Expanding coverage to every part of Egypt, making connectivity affordable through our devices and platforms, and using technology to connect and empower women.
Empowering Customers
Driving financial inclusion through digital financial services, helping SMEs thrive in a digital-first economy, and digitalizing larger organizations and critical national sectors.
Supporting Communities
Championing diversity and inclusion, expanding access to learning and digital skills, and standing behind the communities that need our support most.
Developing Our Employees
Fostering workplace equality, investing in our people's skills, and bringing the Spirit of Vodafone to life in how we work every day.
Protecting the Planet
We strive to reduce our carbon emissions and optimize our value chains - protecting the planet and enabling our customers to do the same.
Delivering Net Zero Operations
Driving energy efficiency across our network, switching to renewable power, managing our diesel use responsibly, and working with partners to reduce Scope 3 emissions.
Promoting Circularity
Providing devices and network waste a second life, managing general waste responsibly, and using water with care.
Enabling the Green Transition
Mitigating climate-related risks and opportunities, helping our customers reduce their own environmental impact, and working to shrink the footprint of our products and services
Maintaining Trust
We work to deliver our services responsibly and securely, earning our customers' trust in everything we do.
Protecting People
Maintaining a safe working environment and respecting human rights across our operations and value chains.
Protecting Data
Safeguarding data privacy and protecting our network and systems through robust cybersecurity
Responsible Business Practices
Complying with policies and controls, purchase responsibly and inclusively, hold zero tolerance for bribery and corruption, and support local economic development.
Year At a Glance
Reaching <b> goals </b> and <strong> milestones </strong>
In FY2025–26, a continuous commitment from Vodafone Egypt's people, network, and technology successfully turned purpose into measurable, everyday impact across Egypt.
4,000+
5G sites, delivering the widest 5G coverage in Egypt
5G sites, delivering the widest 5G coverage in Egypt
435
New rural sites, bringing the total rural footprint to 4,680 sites
New rural sites, bringing the total rural footprint to 4,680 sites
28.5 Million
Vodafone Cash wallet holders, including 14.7 million active users
Vodafone Cash wallet holders, including 14.7 million active users
13.5 Million
Citizens reached through 632 digitised healthcare facilities
Citizens reached through 632 digitised healthcare facilities
Umlaut
Best Mobile Network and Best Fixed Broadband Network 2025, marking the third
Best Mobile Network and Best Fixed Broadband Network 2025, marking the third
2 Middle East Technology Excellence Awards
2025 for Digital Telecommunications and Network & Broadband Excellence
2025 for Digital Telecommunications and Network & Broadband Excellence
3.2%
Reduction in Scope 1 and 2 emissions, reaching 52,377.62 tCO₂e
Reduction in Scope 1 and 2 emissions, reaching 52,377.62 tCO₂e
42K +
tCO₂e in customer emissions avoided through IoT solutions
tCO₂e in customer emissions avoided through IoT solutions
10.1
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GWh in total network energy savings
311
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Network sites powered by renewable energy
437K +
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eSIMs issued, avoiding 1,837 kg of plastic
1.1 Million +
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Tonnes of network waste recycled, with 100% directed to recycling
ISO 27001
certification covering the expanded cybersecurity scope
certification covering the expanded cybersecurity scope
PCI-DSS
![]()
Recertification and SOC 2 Type II certification for Vodafone Cash
3.5 Million
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Safe working hours
SHRM MENA
![]()
Diamond Tier Award 2025 for Excellence in Diversity and Inclusion, for the third consecutive year of recognition
#1
![]()
Best Place to Work for Women in Egypt
€1.85 Million
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In combined local-sourcing savings
Frameworks
This is Vodafone Egypt's fifth consecutive year of voluntary sustainability reporting, prepared in accordance with the latest universal GRI Standards and referencing the frameworks that guide Egypt's own national development.
GRI Standards
Prepared in accordance with the latest universal GRI Standards, applying the GRI Reporting Principles of stakeholder inclusiveness, materiality, sustainability context, completeness, balance, comparability, accuracy, timeliness and reliability.
United Nations Sustainable Development Goals (SDGs)
Our contribution and alignment to the UN SDGs is referenced throughout this report to contextualize our impact on the economy, environment and people.
Egypt's Vision 2030
We align our sustainability efforts with Egypt's national development framework, referencing it to contextualize our contribution based on diverse internal and external initiatives.
Financial Inclusion Strategy (2022–2025)
Our digital financial services, including Vodafone Cash, are referenced against Egypt's national strategy for expanding access to formal financial services.
Digital Egypt Strategy
Our network, connectivity and digital infrastructure investments are referenced against Egypt's national digital transformation agenda.
Egypt's National Climate Change Strategy (2050)
Our climate and environmental performance is referenced against Egypt's long-term national strategy for climate resilience and decarbonization.
Assurance
Independent Assurance
Ernst & Young Inc conducted limited assurance on select ESG metrics on behalf of Vodacom Group, which encompassed Vodafone Egypt. The information relating to the scope and conclusions are in the independent limited assurance report published within Vodacom's ESG addendum that is available on the website Reporting centre Our purpose Vodacom Group
View Report
Contact Point
For further inquiries regarding the report and its content, please contact the sustainable business team at: sustainable.business@vodafone.com , Vodafone Egypt, C2 Building, Smart Village, Giza, Egypt.
