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For bankers & financial analysts being ready means being able to read the bigger picture and turn relevant data into decision making information.
Any finance or banking sector relies on the international financial system to shape the local system, with oil prices and foreign currency playing an integral role in a country's ability to trade in goods and services around the world. Within this system, Egypt has historically been a country that imports more than it exports. Egypt’s total net imports have reached over 69,000,000 US dollars on a yearly basis; almost double the amount of annual exports, which stands at 36,400,000 US dollars. This leads to a classic catch – where foreign currency becomes an essential platform to trade and import. This coupled with high inflation in the local market and the devaluation of the Egyptian Pound in recent months have all compounded the challenges Egypt faces. A great focus on the stimulation of local purchasing power and incentives to purchase local products is essential. Consumer and market confidence in the system amongst the general public and companies needs to be reestablished. Confidence will help increase investments, restarting the purchasing cycle and also possibly helping stabilizing inflation.
Gathering insights on new consumer behaviors is critical but evolving privacy legislation and digital rights management means a complex environment must be navigated. The introduction of advanced connectivity and cloud-based services is essential to rapidly adapt, innovate and collaborate for a new era.
An expectation for personalized banking or finance service requires a deep understanding of existing and potential customers’ needs. No matter how big or small the amount is, money counts. Customers need to feel they are receiving tailor-made services if they are to invest and bank their money. New Wi-Fi and analytics technology can tell you how your customers make their financial decisions; investment inclinations and expectations, spending and saving habits and much more – so you can offer an experience that’s right for them.
24/7 customer service means nothing if you can't follow through! The system must be efficient, dynamic and accessible anytime, anywhere! Using a range of advanced tools you can ensure your clients are connected no matter where they are in the world so that you can start building the sustained confidence needed to make your business a success.
Your customers expect fast delivery and consistently great service. You need robust systems that work with legacy technology and are flexible enough for the future, to avoid the risk of websites crashing, misinformation or data security breaches but that also provide the fast paced real time access your customers need.
The volume of information we can now access about investment and finance opportunities is growing every day. If collected and analyzed correctly, data can be valuable to every part of your business. With this data monetization, you create new routes to market your business, new products and new services that cement customer loyalty and support long-term growth.