Assurance Letter
About our 2023 Sustainability Report
Organizational Details
In 1998, Vodafone Egypt Telecommunications SAE (Vodafone Egypt) entered the Egyptian telecom market under its former name Click GSM as a joint stock company incorporated under Egyptian national laws. Click GSM was rebranded to Vodafone Egypt in 2002 and it has grown over the years to become the leading and largest mobile operator in Egypt in terms of revenue and customers, with mobile market shares of 43% and 40%, respectively. We provide a range of integrated telecommunication services, including mobile and fixed voice, SMS, data, and mobile money, to more than 44 million consumer and enterprise customers.
In December 2022, Vodacom Group Limited acquired a controlling 55% stake in Vodafone Egypt, and the remaining 45% stake is held by Telecom Egypt. Vodacom is a leading and purpose-led African connectivity, digital and financial services company. The Group, including Safaricom, serves 186 million customers spanning across the consumer and enterprise segments. From its roots in South Africa, it has grown its business to include operations in Tanzania, the DRC, Mozambique, Lesotho, Kenya, Ethiopia and now Egypt. Its mobile networks cover a total population of over 500 million people (including Kenya, Ethiopia, and Egypt). Vodacom is majority-owned by Vodafone Group (65.1% holding), one of the world’s largest communications companies by revenue.
This Year’s Report Theme
The theme of this year’s report is digital enablement, showcasing how Vodafone Egypt uses its technology and expertise to create positive social and environmental impacts. Moving from section to section, the report focuses on Vodafone Egypt being a digital changemaker to deliver on our purpose – by carving out digital solutions that drive a better world for all people, businesses in numerous key sectors, communities in need of development, as well as the economy and the planet. Through the company’s innovative, market-leading products, initiatives, collaborations, and programs it has been able to bridge the gap in the Egyptian market when it comes to actioning change through digital solutions that drive lasting value for all stakeholders and create positive outcomes for all.
Reporting Period and Scope
Vodafone Egypt has voluntarily committed to sustainability reporting since 2018, sharing our efforts, performance, and impact. This report covers the fiscal year 2023 (FY2023) which begins 1 April 2022 and ending 31 March 2023. The scope and boundary of this report include all our activities and entities in Egypt, unless otherwise stated. Financial statements contain the following subsidiaries: Sarcom (Sarmady), Starnet Vodafone Tel Trade Data, and Bladna Vodafone Foundation – NGO. We have not restated any information from previous reports, unless otherwise indicated.
Reporting Frameworks
This report has been prepared in reference to the latest universal GRI Standards, the most widely used global standards for sustainability reporting, providing a common language for organizations to communicate their impacts on the economy, environment, and society. We have applied the GRI Reporting Principles for defining report content and quality, such as stakeholder inclusiveness, materiality, sustainability context, completeness, balance, comparability, accuracy, timeliness, clarity, and reliability. The report covers the economic, environmental, social, and governance aspects of our operations, products, and services, as well as our contribution to the United Nations Sustainable Development Goals (SDGs), Egypt Vision 2030, Financial Inclusion Strategy (2022-2025), Digital Egypt Strategy, Egypt’s National Climate Change strategy (2050), which we refer to when contextualizing our contribution based on diverse internal and external initiatives.
Forward-looking Statements
This report contains statements that reflect our current expectations, assumptions, and projections about future events and trends that may affect our business, financial condition, results of operations, and prospects. Some statements and targets are considered forward-looking statements within the meaning of applicable securities laws and regulations. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in such forward-looking statements.
Governance and Approach
We have established a governance structure to oversee our sustainability strategy, policies, and performance, as well as our material topics and management approach to these topics. Our CEO and Executive Committee are ultimately responsible for our sustainable business performance and approve our sustainability report.
Reporting Principles
This report has been prepared with the application of GRI reporting principles:
Accuracy
Balance
Clarity
Comparability
Sustainability Context
Timeliness
Verifiability Assurance
Assurance
KPMG Inc conducted limited assurance on selected ESG metrics on behalf of Vodacom which encompassed information relating to the scope, and conclusions are in the independent limited assurance report in Vodafone’s ESG addendum available on the website www.vodafone.com
Contact Point
For further inquiries regarding the report and its content, please contact the sustainable business team at sustainable.business@vodafone.com
Memberships
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