The corporate governance in Vodafone Egypt focuses on long-term business ethics, integrity and legal.

At Vodafone, we ensure that compliance is managed across our company in a way that enables people to do what is right while executing at speed and delivering on our strategy. Its strategy is based on performing the following functions:

- Achieving compliance targets across all policies.

- Developing and supporting Vodafone’s ethical and compliance culture, which includes governance and awareness for high-risk policies.

- Advising and supporting first-line business management.

- Protecting shareholders interest and share market price and secure the business against financial and legal damages.

- Sustaining customers and suppliers trust in reputation and brand preference.

to Vodafone’s management and Board on the effectiveness of the internal control system while supporting the company in enhancing the control environment. Internal audits provide independent assurance.

We seek to address the areas of greatest risk to Vodafone, combined with covering key processes and policies on a rotational basis. Internal audit is implemented by business process, providing assurance that process objectives are achieved by testing those controls exist and are effective. We use audit techniques, such as interviews, process walk-through, sample testing and data analytics on large populations of data.

The audit plan is defined through a bottom-up and top-down risk-based approach. Each March, the plan is approved by the Group Audit & Risk Committee. We deliver a global plan following our structured, standardised methodology, which is aligned with professional standards of internal auditing. The results of each audit are presented in an audit report that includes professional opinion and the specific audit findings, discussed with and distributed to relevant management.

Audit findings are rated ‘high’ or ‘medium’ priority, based on the potential impact and likelihood of the control gaps. The actions to address the control gaps are agreed upon between management, who will be responsible for their timely implementation, and internal audit. Management’s completion of actions is closely monitored through Group and Vodafone Egypt Audit & Risk committee.

Our suppliers and contractors are at the backbone of smooth operations and service delivery. Supply chain responsibility means it is also more resilient to disruptions and that our business can effectively keep growing and contribute to job creation without creating risks or negative impacts in other parts of the world. Vodafone Egypt's Supply Chain department is divided into four main streams: Procurement, Demand planning & Enablement, Contract Management, Logistics, Warehouse and Customs Clearance.

Supplier management is one of the top risks in the industry when it comes to health and safety, and this is why Vodafone Egypt collaborates with its suppliers and provides necessary and supplementary training whenever possible. Our Supply Chain Management function regularly educates and reinforces the company’s supplier based on best practices and guidelines to be followed. We provide feedback to each supplier on their performance, with any corrective action specified, to which suppliers are requested to respond with action plans for rectification. In 2021, Vodafone streamlined a pack of workshops with the participation of a committee with health and safety professionals from suppliers and third parties to tackle the key risks and improvement opportunities, which will be reflected in the Supplier Health, Safety and Wellbeing policy. We ensure that our workers and vendors are compliant with all the health and safety training requirements.